We Look Forward to Hearing From You!
Please note that we communicate primarily through email and our patient portal. Please do not expect someone to answer our phones. If you need someone to give you a call, please email us at clientcare@urbanmh.com
Questions or Concerns?
Find the Department Related to Your Concern and Submit a Contact Form. Someone Will Reach Out to You Within 24-48 Hours.
UIMH Departments.
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General Information.
Information About UIMH, Questions About UIMH , Events and Partnerships, etc.
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Client Care.
Scheduling Concerns, Resources & Referrals, Provider Collaboration, Mutual Client Communication, etc.
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Billing & Claims.
Balance/Payment, Insurance Billing/Claims, Refund Requests, Unknown Charges, etc.
Clinician Contact Information.
Teresa Crenshaw, LCSW-C
Darjanae Naylor, LCSW-C
Jordan Mickens, LCSW-C
Shola Adebusuyi, LCSW-C
Erica Carroll, LCSW-C
Alexcia Wattie, LMSW
Chrystine Johnson, LMSW
Records/Clinical Letter Request Form
If you are a client or the provider of a client and requesting records or a clinical letter, please fill out the form below. Please note that we will need up to 14 days to fulfill your request for your treatment records or clinical letter.
Complaints and Grievances
If you, as a client, need to address a complaint or grievance concerning your therapist or any other staff member, we encourage you to contact Octavia Brown, LCSW-C using the link below. Your feedback is valuable to us, and we are committed to addressing any concerns promptly and professionally to ensure the highest quality of service. Thank you for your cooperation and for entrusting us with your mental health care.
Hours of Operations
We offer convenient telehealth appointments!
Address:
8865 Stanford Blvd
Suite 202
Columbia, MD 21045
Phone: (410) 690-1460
Fax: (443) 472-4175
Admin Office Hours
Monday–Friday
8am–4pm